Shipping Policy

At Falcon Suede, we are committed to providing a seamless and reliable shopping experience, including efficient and transparent shipping services for our valued customers. Please review our shipping policy to understand the key aspects of our shipping process.

Processing Time:
All orders are processed within 1-2 business days from the date of purchase.
Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Methods:
We offer standard and expedited shipping options to cater to your preferences.
Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Shipping Destinations:
Falcon Suede currently ships within the USA
For international orders, please note that customs duties and taxes may apply, and customers are responsible for these charges.

Order Tracking:
Once your order is dispatched, you will receive a confirmation email containing a tracking number.
Use the provided tracking number to monitor the status and location of your shipment.

Shipping Partners:
Falcon Suede collaborates with reputable shipping carriers to ensure the timely and secure delivery of your orders.

Delivery Times:
Estimated delivery times vary based on the shipping method and destination.
Standard shipping usually takes 3 to 7 business days, while expedited shipping may arrive sooner.

Delayed or Missing Shipments:
In rare instances of delays or missing shipments, please contact our customer support team at [customer support email] for assistance.

Shipping Rates:
Shipping rates are calculated based on the weight of the order and the selected shipping method.
Free shipping may be available for orders exceeding a certain amount. Check our promotions for details.

Address Accuracy:
Customers are responsible for providing accurate and complete shipping addresses during the checkout process.
Falcon Suede is not liable for orders shipped to incorrectly provided addresses.

Shipping Updates:
We strive to keep you informed about the status of your shipment through email notifications.
Feel free to contact us for any additional information or assistance regarding your order.

Returns Due to Non-Delivery:
If a package is returned to us due to non-delivery (e.g., incorrect address), additional shipping fees may apply for re sending.

Contact Us:
For any inquiries related to shipping, feel free to reach out to our customer support team at info@falconsuede.com
Falcon Suede reserves the right to update this shipping policy as needed to reflect changes in our processes or services. We appreciate your understanding and cooperation in ensuring a smooth shipping experience with Falcon Suede.